Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
When you interact with NICOMATIC, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; and information about the NICOMATIC products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
We also collect information for market research purposes — such as your specialty or the market sector — to gain a better understanding of our customers and thus provide more valuable service.
We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website are of most interest to them.
We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve NICOMATIC’s products.
Your “My NICOMATIC” ID and related information
The NICOMATIC website allows you to create a NICOMATIC ID (“MY NICOMATIC”) based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, etc. — and choose a password for security. The system saves your information and assigns you a personal NICOMATIC ID — it is always your email address, because it’s unique and easy to remember. The next time you visit our web pages, all you need to do is enter your NICOMATIC ID and password; the system looks up the information it needs to assist you.
When we disclose your information
NICOMATIC takes your privacy very seriously. We do not sell or rent your contact information to other marketers.
Within the NICOMATIC Group.
With our agreed distributors, vendors, and strategic partners
There are also times when it may be advantageous for NICOMATIC to make certain personal information about you available to companies that NICOMATIC has a strategic relationship with or that perform work for NICOMATIC to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with NICOMATIC’s policies, except if we inform you otherwise at the time of collection.
Last update 2008 september 15th
© 2008 Nicomatic SA All rights reserved.